Patient Reviews
"Kid X3 in braces and we've gone here everytime. One more kid to go and we'll continue to go here."
"So far, the doctors and staff have been amazing with my daughter through the process of planning, getting an expander, and now braces. Everyone is very helpful and friendly. They answer all our questions and explain everything well."
"We’ve had 2 kids in braces and both experiences have been great! The receptionists are always so friendly and helpful. The kids both like the staff and never had a bad experience. Most importantly, the kids’ teeth look absolutely beautiful and my son’s underbite is gone!"
"Our daughter has had orthodontics for the last two and a half years with Smiles and we are very pleased with the final results. She had a sizeable overbite which has turned into a neat, useful bite. I was always happy with the wait time -always less than 5 minutes- though, as a parent sitting in the waiting room, the music was sometimes overwhelmingly loud. We have one more child that will need braces in the future and we have no qualms about using Smiles is Ohio again."
"The staff and orthodontist were so kind and understanding to our daughter who was nervous while getting her braces for the first time."
"I have had a great experience from my very first consultation all the way to the “finish line” and beyond. Due to some other unexpected dental work needing done, I had to have my retainers “tweaked”. They made the whole process seamless with zero stress. I couldn’t be happier with my experience there. The doctors, tech girls & front desk customer service girls are all exceptional! 5 star service every time I go in. Highly recommend Smiles of Ohio!"
"If you’re looking for orthodontist in the area, we have switched over to Smiles of Ohio Orthodontics and we highly recommend!! The switch was very easy and Keagan goes “they were quick with everything they had to do and are so nice and professional!” Dr. Potocki and his crew were fabulous!"
"I went in for a consultation and ended up getting braces within 1.5 hrs! I was so impressed, everyone was on their toes and getting things done so quick and making it painless was the best part. I love Smile! For helping me get my Smile back ♡"
"They did a great job with my daughters braces! They made us feel comfortable and I would recommend them to anyone! This is a great place to go for orthodontic treatment."
"I loved the staff and my experience here. I am an adult getting braces and they never made me feel bad and always took great care of me. HIGHLY recommend."
"Their work is exceptional. And they are amazing at their job. But that doesn’t change how some treat their patients. Now, one select “worker,” that worked on my teeth on a few occasions, was wonderful, gentle, and kind. But the other times I was paired with someone who wasn’t the greatest person on earth. They were verbally, and at some points physically abusive. They did not show any sympathy and did not hesitate to resort to defamation of character when given the chance. The doctor (orthodontist) however, is good, he’s understanding and genuinely cares for each and every patient. And when he checked over me and did some work, he never once was abusive, he was very professional and always made sure that everything was in order. And the services they offer are good. My teeth are straight. For any parent sending your children to this orthodontist. Listen to them after or during their visits. And just be cautious. I am not saying you shouldn’t go to this orthodontist office. I am simply posting this as a warning. I do not know every person who works there, and I am sure that there will more than likely not be any issues, I am simply sharing my experience. I am also giving this a 5-Star Review. Because one person shouldn’t define the overall work or the beautiful aspects of all the other wonderful people there.And if your child says they have a hard time brushing their teeth. Believe them. But also, work with them. Help them get in touch with their dentist so they can properly learn how to brush with the hindrance of braces or retainers. I am 17, and paying for my inexperience with my teeth and don’t want to see another child suffer the same way."
"This was my second time getting braces on and it was a great experience. They were understanding and truly listened to what I needed."
"Awesome office! Great doctors! Very friendly office staff and Mandy and Brenda, the hygienists were very helpful in educating my nephew on how to care for his appliance and braces. Would highly recommend!"
"I had the best experience with all of the doctors. I absolutely love my smile even more after the braces are off! All my checkups have gone smoothly and now I don’t need to go in, unless I have an issue! The process went so smoothly and they were off before I knew it!"
